Privacy Policy

Track2Digital — track2digital.com

Effective date: 11/09/2025 • Contact: [email protected]

1. Introduction

Track2Digital ("we", "us", "our") respects your privacy and is committed to protecting the personal data you share with us on track2digital.com. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have.

2. Information We Collect

2.1 Personal Data You Provide

  • Contact details: name, email, phone number when you contact or sign up.
  • Business details: company name, role, and other information you submit when requesting services.
  • Communications: messages, feedback, or other content you send us.

2.2 Data Collected Automatically

  • Technical data: IP address, browser type/version, device identifiers, operating system, and pages visited.
  • Usage data: session duration, referral source, clickstream data, and performance metrics.

2.3 Cookies

We use cookies and similar technologies to improve your experience. See the Cookies section below.

3. How We Use Your Information

  • To respond to enquiries and provide services.
  • To send confirmations, invoices, and service updates.
  • To operate and improve our website and services.
  • For marketing and promotional purposes (with consent).
  • To detect, prevent, and investigate fraud or misuse.

4. Legal Basis

We process data under Indian laws including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023. We rely on:

  • Consent — where you give clear consent.
  • Contractual necessity — to deliver requested services.
  • Legitimate interest — for analytics, security, and site operation.
  • Legal obligations — to comply with laws and authorities.

5. Cookies & Tracking

We use cookies, local storage, and analytics tools. Categories include:

  • Essential: required for site functionality.
  • Performance & analytics: help us improve the site.
  • Marketing: show relevant advertising.

You can manage cookies in your browser or via our cookie banner.

6. Sharing of Information

  • With service providers (hosting, analytics, payment, email delivery).
  • With legal advisors or auditors if necessary.
  • When required by law or to protect our rights and users.

7. Data Retention

We keep your personal data only as long as needed to fulfil the purposes described here or to meet legal obligations. Data no longer required is securely deleted or anonymized.

8. Security

We apply industry-standard safeguards to protect data. However, no method of transmission or storage is completely secure. If you believe your data has been compromised, contact us immediately.

9. Your Rights

Under the DPDP Act, you may request to:

  • Access the personal data we hold.
  • Correct inaccurate data.
  • Request deletion or restriction of processing.
  • Withdraw consent where applicable.
  • Request portability in a machine-readable format.

10. Children

Our services are not intended for children under 18. We do not knowingly collect personal data from minors.

11. Grievance Officer

Grievance Officer / Data Protection Contact
Email: [email protected]
Address: Andal, Durgapur, India

12. International Transfers

Some service providers may be located outside India. We ensure safeguards such as contracts or legal measures for international transfers.

13. Updates

We may update this policy. Changes will be posted on this page with the effective date.

14. Contact

If you have questions, contact us:
Email: [email protected]
Address: Andal, Durgapur, India

Frequently Asked Questions

1. What services does Track2Digital Pvt. Ltd offer?

Track2Digital specializes in digital advertising services, including social media marketing, pay-per-click campaigns, SEO strategies, and Amazon book publishing solutions.

2. How can Track2Digital help with Amazon book publishing?

We provide end-to-end Amazon book publishing services, including manuscript formatting, cover design, keyword optimization, and marketing strategies to ensure your book reaches its target audience.

3. What makes Track2Digital unique in digital advertising?

Our team combines creativity with data-driven strategies, ensuring each campaign maximizes ROI. Additionally, we integrate innovative technologies and personalized approaches to deliver outstanding results.

4. Do you work with all types of businesses?

Yes! Whether you're a startup, small business, or an established brand, we tailor our digital advertising and publishing solutions to meet your specific needs.

5. How does the Amazon book publishing process work?

Our process includes content review, formatting, cover design, uploading to Amazon Kindle Direct Publishing (KDP), and ongoing support for marketing and promotion.

6. Can you manage advertising campaigns for self-published authors?

Absolutely! We offer specialized ad management services for self-published authors, including Amazon Ads, social media promotions, and email marketing campaigns.

7. How do you ensure the success of digital advertising campaigns?

We use advanced analytics, market research, and continuous optimization to refine ad campaigns, ensuring they reach the right audience at the right time.

8. Are there any specific tools or platforms you use?

Yes, we use industry-leading tools like Google Ads, Facebook Ads Manager, and Amazon KDP tools to deliver impactful results.

9. What is the typical timeline for an Amazon book launch?

The timeline varies based on the project, but a typical Amazon book launch can take 4–6 weeks, from manuscript preparation to publication and marketing.

10. How can I get started with Track2Digital?

Simply reach out to us via our contact page, and our team will schedule a consultation to discuss your project needs and goals.